Manager Jobs in Bengaluru 2023

NO:1 Group Manager

Introduction

As a Strategy Consultant at IBM, you will help reinvent businesses and industries by developing and utilizing specialized knowledge of industry-specific and cross-industry competitive strategies. You'll manage complex components of an engagement, working closely with clients and their customers to understand their pain points. Your strategic recommendations will drive change in a digitally-enabled era and give you the opportunity to collaborate with highly talented IBMers. Are you ready?

Your Role and Responsibilities

• You will be required to Manage Banking client in BFS industry and have the relevant experience in handling LCs, bills of collections, bill discounting and open account transactions
• Managing multiple client engagements / contracts across geographies- Operations support for establishing processes, metrics identifications and reporting
• Manage relationships with customers at the senior management level and ensure customer satisfaction.
• Establish and maintain robust tracking mechanism for key indicators of the operations to support decision-making
• Responsible for tracking and driving all process parameters ‘critical to quality’ for process delivery
• Assist management with career development activities for team members, team leaders and managers, including performance management, feedback and training
• Ensure adequate guidance & training of team members to process objectives & Customer requirements are met

Required Technical and Professional Expertise

• Understanding of UCPDC/ UPC guidelines
• Exposure to financial planning, forecasting and group reporting
• Should have in-depth knowledge of managing Banking operations metrics
• Focus on implementation - essential for process delivery as per SLAs/ SOW
• Ability to interact and manage multiple customers across the globe and handle escalations
• Ability and proven track record to manage large teams effectively
• Should have managed large teams
• Drive to continuously look for opportunities to improve metrics and the validation of the data
• Analytical and numerical ability
• Proven Presentation and communication skills with flexibility in work hours.
• Minimum of 14+ years of experience in Banking domain and preferably in a BPO environment.

Preferred Technical and Professional Expertise

• CDCS certification (especially if Ops entails handling of LC)
• Experience in control, risk focused and attention to detail
• Proven client/business focused communication skills
• Ability to liaise with Technology and communicate system requirements
• Ambitious individual who can work under their own direction towards agreed targets/goals
• Proven change management and be open to it good time management and work under tight deadlines
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
• Maintain technical knowledge by attending educational workshops, reviewing publication

About Business Unit

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.

Your Life @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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NO:2 Incident Manager

About this opportunity

Senior Engineer - Incident Manager is a key position residing in GNOC who is performing the critical role of managing Incidents across all customers. Incident manager handles the severity 1 outages aggressively and ensure that the restoration is done within the Service level agreement with the customer!

• We believe in trust – we trust each other to do the right things.
• We believe in taking decisions as close to the product and technical expertise as possible.
• We believe in creativity – trying new things and learning from our mistakes.

What you will do

• Manage Incidents 24X7 and ensure minimal disruption to the service.
• Set up and drive the Technical & Management Bridge.
• Do verification of MIN\Notification messages to ensure completeness & correctness of the information being sent to the customer.

You will bring

• Have more than 3 years trouble shooting experience in a Telecom domain.
• Have engineering degree or equivalent.
• Remain open minded when approaching problems, considering all inputs and available alternatives before making decisions.
• Have ability to remain calm and focused under extremely stressful situations.

Key Qualification:

• Qualifications: Degree in Electronics and Communication Engineering
• Experience: 5-8 years

Why Join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What Happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

Primary country and city: India (IN) || India : Karnataka : Bangalore

Req ID: 725692

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NO:3 Assistant Manager

Job Description:

• Execution and Finishing
• To carry out ‘Mivan Shuttering checking’ such as line, level & plumb
• Execution of water proofing.
• Co-coordinating with MEP Activities.
• Billing certification all vendors.
• WO Amendment.
• Material selection
• Conducting meeting with all stakeholders.
• Managing all stakeholders with respect to project.
• Documents control with respect to project Drawings and SOP.
• Cross checking & verification of estimated quantities for bills & Manpower.
• Complete Coordination with Architect & Consultant to solve technical difficulties.
• Involvement in making sample flat & Finishing Activities of tower flats.
• Daily reporting to line manager with planning for next day's activities.
• Responsible for quality work with standard procedure.
• Responsible for making Documentation like DPR, WPR,Checklist, Pour card, Roster for pouring. etc.
• Responsible for Rcc work and slab completion cycle.
• Drawing study & communicate with consultant & Architect for technical issues.
• Estimate Bill of quantities & making bill of executed bill.
• Responsible to make arrangement of resources & material for execution.
• Planning for day to day activities with respect to schedule.

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NO:4 Delivery Hub Manager in Zepto

Job Description:

Your Role - In your role as dark store manager, you will lead the end to end operations of the micro market.

Lead all aspects of dark store operations including but not limited to inbound, inventory, outbound, manpower planning, roistering, training and employee engagement.

Lead all aspects of riders operations pertaining to your micro market, including but not limited to rider planning, onboarding, QMS, productivity, training and engagement.

Lead and execute the dark store capacity planning with respect to infrastructure and manpower. - You will contribute towards development and implementation of SOPs.

Build culture of continuous improvement through lean practices, Gemma Kaizen and other productivity improvement tools.

Institutionalize the processes to delivery strong customer experience - Work cross functionally with peers who will empower you to do your best work.

Run experiments that will challenge our assumptions and make Zepto better. You will have the tools to do things that have never been done before and also the freedom to fail fast.

What We’re Looking For - People with endless curiosity and hunger to learn

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NO:5 Manager - Consulting

Qualification:

Bachelor’s Degree in Business, IT, Engineering, or other relevant field (Required)

Advanced Degree in Business (Preferred).

Responsibility:

Problem and Scope Definition:

• Work with engagement leadership and client to fully estimate scope and plan project accordingly.
• Translate engagement objectives into defined scope and executable tasks for team members.
• Lead team to form problem statement for project (engagement or component of engagement).
• – Coach team members to identify root cause of issue(s).
• – Lead team to construct problem statement to include problem description, those affected and benefits of solving the problem, and implications of not doing so.
• – Define project boundaries and reporting cadence.
• – Identify key stakeholders and lead team to construct stakeholder analysis.
• – Identify project risks and mitigation strategies.

Requirements Gathering:

• Leads team to gather requirements.
• Partner with client and team to identify key process stakeholders.
• Facilitate requirement gathering workshops:
• – Provide guidance and direction regarding workshop outcomes.
• – Create an environment that is inclusive of all points of view yet also gets to the heart of the matter quickly.
• – Ensure the “big picture” and appropriate detail is captured for all requirements.
• – Lead team to close open items captured and next steps for writing the requirements.
• – Be accountable for requirements signoff with appropriate client leads.

Business Analysis:

• Analyze findings presented by team members and provide feedback re:
• hypothesis, conclusions and solution structure
• Engage with internal team to solicit thoughts and challenge each other’s thinking.
• Develop and present summary recommendations, including relevant people/process/technology solutions and industryspecific comparisons.

Engagement Delivery:

• Create and manage project, including work plans and allocation of tasks.
• Support recruiting and managing the team required to deliver the engagement In the event of resource constraints, perform required effort to reduce client and project risks.
• Drive effective communication and teaming with Cognizant verticals / horizontals within the same engagement to ensure strong collaboration for a One Cognizant.
• Deliver consistent status updates to client regarding performance to objectives, engagement constraints and mitigation plan for risks/issues.
• Serve as “first line of defense” to ensure quality and timeliness of deliverables meet or exceed client expectations.

Engagement Governance:

• Manage engagement cost, associate performance, and value delivered against engagement objectives and client satisfaction via:
• – Effective communication up/down that builds trust for open dialogue.
• – Best use of resources, tools and processes.
• Manage project risk and develop mitigation plans.
• Manage team conflicts/constraints.
• escalate to engagement leadership as needed.

Thought Leadership:

• Manage teams re:
• research, development and authoring of consulting mindshare ie articles, whitepapers, and other collaterals via traditional and social media channels

Business Development:

Support and lead team in the development of RFI/RFP responses and other business development opportunities.

Customer Relationship Management:

Build and maintain trusted working relationships with client counterpart(s).

Be seen as a trusted resource who understands client objectives, manages project, and leads team to deliver superior results.

Practice Development:

Identify and support areas to build practice capabilities and presence.

Lead teams to package and cleanse engagement deliverables for practice reuse.

Support service line development and case studies through the gathering of industry best practices and selfknowledge.

Revenue Management:

Ensure personal utilization targets are achieved by working standard hours and actively seeking new opportunities well before current engagement ends (if possible).

Support team members to achieve personal utilization targets, including support in “internal marketplace” as in advance of current project close.

Knowledge Management:

Lead team to create case studies, white papers and PoVs to both the practice and Cognizant's knowledge management repository.

People Management:

• Manage project team on a day-to-day basis, including:
• – Setting clear expectations for team/associate.
• – Delivering continuous and constructive feedback.
• – Helping each team member to improve performance.
• Support recruitment for campus hires M and below.
• Help deliver training solutions.
• Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting July 24 2023

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

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